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Privacy Policy

THIS NOTICE DESCRIBES HOW INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED & HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW CAREFULLY.

Understanding Your Health Record/Information

Each time you visit a hospital, physician, or other healthcare provider, a record of your visit is made. Typically records contain your symptoms, examination, test results, diagnosis, treatment and a plan for the future or treatment. This information, often referred to as your health or medical record, serves as a:

  • Basis for planning your care and treatment
  • A means of communication among the many health professionals who contribute to your care
  • Legal document describing the care you received
  • A means by which you or a third party payer can verify that services billed were actually provided
  • A tool in educating health professionals
  • A source of data for medical research
  • A source of information for public health officials charged with improving the health of the nation
  • A source of data for facility planning and marketing
  • A tool in which we can assess and continually work to improve care we render and outcomes we achieve

Understanding what it is in your record and how your health information is used helps you to:

  • Ensure its accuracy
  • Better to understand who, what, when, where and why others may access your health information
  • Make more informed decisions when authorizing disclosure to others

Your Health Information Rights

The information in the health records we maintain belongs to you. You have the right to:

  • Request a restriction on certain uses and disclosures of your information as provided by 45CFR 164.52
  • Obtain a paper copy of the notice of information practices upon request
  • Inspect and copy your health records as provided in 45CFR 164.524
  • Amend your health records as provided in 45CFR 164.528
  • Obtain as accounting of disclosures of your health information as provided in 45CFR 164.528
  • Request communications of your health information by alternative means or at alternative locations
  • Revoke authorization to use or disclose health information except if that action has already been taken

Our Responsibilities

This organization is required to:

  • Maintain the privacy of your health information
  • Provide you with legal duties and privacy practices regarding information collected and maintained
  • Abide by the terms of this notice
  • Notify you if we are unable to agree to requested restriction
  • Accommodate reasonable requests you have to communicate health information by alternative means.

We reserve the right to change our practices and to make the new provisions effective for all protected health information we maintain. We will notify you if we change our practices.

  • We will not use or disclose your health information without your authorization, except as described earlier.

For More Information or to Report A Problem

  • If you have questions and would like additional information, you may contact our office at (318) 221-1629
  • If you believe your privacy rights have been violated, you can file a complaint with our office manager or with the Secretary of Health and Human Services. There will be no retaliation for filing a complaint.

Examples of Disclosures for Treatment, Payment and Health Operations

We will use your health information for treatment. Example: information obtained by a nurse, physician or other member of your healthcare team will be recorded in your record used to determine the course of treatment that could work best for you. Your physician will document in your record his expectations of the members of your healthcare team. Members of your healthcare team will then record the actions they took and their observation that way the physician will know how you are responding to treatment.

We will use your health information for payment. Example: a bill sent to your third party payer. Information (or with) the bill may identify you, as well as your diagnosis, procedures and supplies used.

We will use your health information for regular health operations. Example: Members of the medical staff, the risk or quality improvement manager, or members of the quality improvement team may use information in your health record to assess the care and outcomes in your case and others like it. This information will then be used in an effort to continually improve the quality and effectiveness of the healthcare and service we provide.

Other Disclosures

Business Associates: There are some services provided in our organization through contacts with business associates. Examples include physician services in the Emergency Department and Radiology, certain Laboratory tests, and a Copy Service we use when copies are made of your health record. When these services are contracted, we may disclose your health information to our business associate so that they can perform the job we’ve asked them to do and bill you or your third party payer for services rendered. So that your information is protected, however, we require business associate to appropriately safeguard your information.

Directory: Unless you notify us that you object, we will use your name, location in the facility, general condition, and religious affiliation for directory purposes. This information may be provided to the members of the clergy and, except for religious affiliation to other people who ask for you by name.

Notification: We may use or disclose information to notify or assist in notifying a family member, personal representative, or another person responsible for your care, your location and general condition.

Communication with Family: Health professionals, using their best judgment, may disclose to a family member, other relative, close personal friend or any other person you identify, health information relevant to that person’s involvement in your care or payment related to your care.

Research: We may disclose information to researchers of an institutional Review Board that has reviewed the research proposal and has protocols to ensure privacy of your health information has approved their research.

Organ Procurement Organizations: Consistent with applicable law, we may disclose health information to organ procurement organizations or other entities engaged in the procurement, banking or transplantation of organs for the purpose of tissue donation and transplant.

Marketing: We may contact you to provide appointment reminders of information about treatment alternatives or other health related benefits and services that may be of interest to you.

Fund raising: We may contact you as part of a fund-raising effort.

Food and Drug Administration (FDA): Disclose to the FDA health information relative to adverse events with respect to foods, supplements, product and product defects or post marketing surveillance information to enable product recalls, repairs or replacement.

Workers Compensation: We may disclose health information to the extent authorized by necessary to comply with laws relating to workers compensation or other similar programs established by law.

Public Health: As required by law, we may disclose your health information to public health or legal authorities charged with preventing or controlling disease, injury or disability.

Correctional Institution: Should you be an inmate of a correctional institution, we may disclose to the institution or agents thereof, health information necessary for your health, and the health and safety of other individuals.

Law Enforcement: Disclose health information required by law, or in response to a valid subpoena. Federal law makes provision for your health information to be released to an appropriate health oversight agency, public heath authority or attorney, provided that a workforce member or business associate believes in good faith that we have engaged in unlawful conduct or have otherwise violated professional or clinical standards and are potentially endangering one or more patients, workers or the public.

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